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Refund Policy

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Review our Refund Policy to understand our billing practices and ensure a smooth subscription experience.

Digital services Update February 2025

At SheetsConnect, we strive to provide a reliable and efficient API service for interacting with Google Sheets. This Refund Policy explains the conditions under which refunds may be granted.

1. Eligibility for Refunds

We offer refunds under the following circumstances:

- If you experience technical issues that prevent you from using our service, and we are unable to resolve the issue within a reasonable time.

- If you were incorrectly charged due to a billing error.

2. No Refunds on Subscription Cancellation

- Refunds are not provided if a user cancels their subscription.

- Users will continue to have access to the service until the end of the current billing cycle after cancellation.

3. Non-Refundable Cases

Refunds will not be issued in the following situations:

- Voluntary subscription cancellation by the user.

- Usage-based dissatisfaction after successful service access.

- Misuse, misconfiguration, or third-party limitations (e.g., Google API restrictions).

- Violations of our Terms and Conditions leading to account suspension.

4. Changes to This Policy

We may update this Refund Policy at any time. Continued use of SheetsConnect after changes means you accept the revised policy.